Toys R Us

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Re: Toys \' R\' Us Thread

This Kul Teska hasnt been in the CW series yet has he? Or did i just miss him when he appeared, cool looking figure though.
 
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Re: Toys \' R\' Us Thread

Does anyone have one of those 20% off coupons that they could send the image of to me? I want to see if I can use it to save some $$ when I go tomorrow. Thanks!
 
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Re: Toys \' R\' Us Thread

skytreader said:
Does anyone have one of those 20% off coupons that they could send the image of to me? I want to see if I can use it to save some $$ when I go tomorrow. Thanks!
I'll sell you one for $20 plus shipping
 
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Re: Toys \' R\' Us Thread

Spookymufu said:
skytreader said:
Does anyone have one of those 20% off coupons that they could send the image of to me? I want to see if I can use it to save some $$ when I go tomorrow. Thanks!
I'll sell you one for $20 plus shipping
lol, noooo I'm trying to SAVE some money here... Do you really have one though?? *hopeful*
 
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Re: Toys \' R\' Us Thread

**CHECK YOUR EMAILS GUYS!

Just got a coupon via email (TRU Members), good tomorrow (Saturday) only for $5 off any in-store purchase. Will combo well w/ the BOGOHO deal that also expires tomorrow!
 
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Re: Toys \' R\' Us Thread

So I just received my order of the Lego Snow Trooper Army Pack. I wanted the Silver Lego Stormtrooper but I needed to order a Lego product to get it so I got this since it was cheap and kind of cool. I got it today in a thin manilla envelope and the box was basically crushed. I was going to open it and put it together anyway, but I am sick of either having to order enough items where they are forced to put it in a box or rolling the dice and hoping that my small order won't be mangled. I emailed them and since I have seen a number of other people have this issue I thought I would list the email I wrote:

I just received my order#xxxxxxxx and it arrived with the box basically crushed. I want to know why you are the only company I order action figures from that uses thin, unprotected manilla envelopes where there is basically no chance that the item will arrive to me in good condition. I basically only order from your site if there is an exclusive item or if there are enough items that I want where you will be forced to put it in a box. I know I am not the only one to complain, I view online forums and there are a significant number of people who order from you and receive their items in bad condition. I am a collector, so I want my product to be in as great shape as possible since I don't open most of the items I order. But forget that I am a collector. What if this was a gift for a niece/nephew? Am I supposed to present them with a mangled box and say "Happy Birthday"? You have seen all those USPS commercial that say "if it fits, it ships?" Why don't you use boxes for all of your orders like everyone else? I called up the phone number on my receipt and the nice gentleman offered to email me a return label so I could send it back and have a new one shipped to me, but I declined because a)I was going to open it anyway, b)I didn't want to go through the hassle of having to find a UPS store to send it back to you at and c)you are just going to send it to me in an unprotected envelope again so what is the point. You must be losing a ton of online sales from both collectors and non-collectors because unless you are ordering enough items where you have no choice but to box it, there are other options for us to use. The nice gentleman did say that for my next order I can call it in and reference this order number for a 5% discount, but I don't know if I will ever order from you again unless I have a large order. Or unless you come out from the dark ages and use boxes for all orders like every other online company does. I doubt anyone will listen to this, but I am trying in the vain hope that the next time I order something it will not be destroyed by your choice of shipping service.

I doubt anyone at TRU will listen or care, but I was in the mood to vent.
 
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Re: Toys \' R\' Us Thread

bobafett1701 said:
So I just received my order of the Lego Snow Trooper Army Pack. I wanted the Silver Lego Stormtrooper but I needed to order a Lego product to get it so I got this since it was cheap and kind of cool. I got it today in a thin manilla envelope and the box was basically crushed. I was going to open it and put it together anyway, but I am sick of either having to order enough items where they are forced to put it in a box or rolling the dice and hoping that my small order won't be mangled. I emailed them and since I have seen a number of other people have this issue I thought I would list the email I wrote:

I just received my order#xxxxxxxx and it arrived with the box basically crushed. I want to know why you are the only company I order action figures from that uses thin, unprotected manilla envelopes where there is basically no chance that the item will arrive to me in good condition. I basically only order from your site if there is an exclusive item or if there are enough items that I want where you will be forced to put it in a box. I know I am not the only one to complain, I view online forums and there are a significant number of people who order from you and receive their items in bad condition. I am a collector, so I want my product to be in as great shape as possible since I don't open most of the items I order. But forget that I am a collector. What if this was a gift for a niece/nephew? Am I supposed to present them with a mangled box and say "Happy Birthday"? You have seen all those USPS commercial that say "if it fits, it ships?" Why don't you use boxes for all of your orders like everyone else? I called up the phone number on my receipt and the nice gentleman offered to email me a return label so I could send it back and have a new one shipped to me, but I declined because a)I was going to open it anyway, b)I didn't want to go through the hassle of having to find a UPS store to send it back to you at and c)you are just going to send it to me in an unprotected envelope again so what is the point. You must be losing a ton of online sales from both collectors and non-collectors because unless you are ordering enough items where you have no choice but to box it, there are other options for us to use. The nice gentleman did say that for my next order I can call it in and reference this order number for a 5% discount, but I don't know if I will ever order from you again unless I have a large order. Or unless you come out from the dark ages and use boxes for all orders like every other online company does. I doubt anyone will listen to this, but I am trying in the vain hope that the next time I order something it will not be destroyed by your choice of shipping service.

I doubt anyone at TRU will listen or care, but I was in the mood to vent.
I just got a call from a TRU Guest Relations Specialist. He apologized for the condition my item came in. He said he used to be a collector as well(TMNT) so he knew how frustrating it was to get something you intend to keep in great condition all mangled up. He said that a few years ago the Wearhouse changed the policy so that if there was one item in the order or if the items would fit in an envelope, they would ship it in an envelope. He agreed that that was a bad policy and said he would send this to the Wearhouse and petition to have the policy looked at to see why they can't switch to boxes for all orders as so many people have their products damaged by the current shipping policy. He said it could take a while to see any meaningful change, if it is changed. He also raised the 5% discount on my next order the guy gave me yesterday to 10%. He seemed like a nice guy and I hope he does what he said he was going to do, but in the end I don't know what effect this will have on their shipping policy in the future.
 
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Re: Toys \' R\' Us Thread

ya dude, they seriously need to switch to boxes. They shipped my Pre vizsla in a padded mailer & he didn't arrive in great shape. I'll probably open eventually, but he looks so dang cool on the card
 
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Re: Toys \' R\' Us Thread

bikerscout said:
ya dude, they seriously need to switch to boxes. They shipped my Pre vizsla in a padded mailer & he didn't arrive in great shape. I'll probably open eventually, but he looks so dang cool on the card
theres more important things, like Happy Birthday Yo! have a good one
 
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Re: Toys \' R\' Us Thread

bikerscout said:
ya dude, they seriously need to switch to boxes.
Why switch to boxes - take the toys out of the envelope and just slap a mailing label and postage on the toy box. No wonder more and more companies are having trouble - idiots making "executive" decisions..
 
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Re: Toys \' R\' Us Thread

CorvetteEB said:
bikerscout said:
ya dude, they seriously need to switch to boxes.
Why switch to boxes - take the toys out of the envelope and just slap a mailing label and postage on the toy box. No wonder more and more companies are having trouble - idiots making "executive" decisions..
i hope you're being sarcastic. I meant putting items in a brown box instead of padded mailer

thx for the bday wishes everyone!
 
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Re: Toys \' R\' Us Thread

Has any one found any clone pilots or snow rex at their Toysrus lately, all I see are codys, normal rex, count dooku, aurra sing, mando police, anakin, and obi.
 
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Re: Toys \' R\' Us Thread

I am having trouble finding the new TCW waves too. The only latest wave that I've seen is the Pre Vizsla wave.
 
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Re: Toys \' R\' Us Thread

Gotta love how they boost the price of this and the at-at to $109, then offer free shipping.
 
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Re: Toys \' R\' Us Thread

butterfingers said:
Has any one found any clone pilots or snow rex at their Toysrus lately, all I see are codys, normal rex, count dooku, aurra sing, mando police, anakin, and obi.
few weeks ago i saw Snow rex and pilots, but now all i see are the guys u mentioned above
 
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Re: Toys \' R\' Us Thread

TRU is having some SW stuff on sale this week, among others include:
CW & SL figures, 2 for $11.99
Vehicles, $22.99 each

Buy $30 worth of SW stuff, get a $5 gift card
Buy $50 worth of SW stuff, get a $10 gift card

This includes LEGOs

Combine with printable $5 off $25 coupon that expires TODAY (9/26):
http://www.printablecouponfeed.com/toysrus/25773
 
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Re: Toys \' R\' Us Thread

Also,
Don't forget to take your last two weeks worth of receipts back and get them price adjusted. I just got a combination of 16 CW/SL figs adjusted and received a $25.59 refund AND a $10 gift card.

You should also be able to return recently purchased SW items that are not on sale and have them void and re-enter the receipt. You will at least be eligible for the gift cards.
 
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Re: Toys \' R\' Us Thread

darn. I found my wave 2 tvc at least 3 weeks ago. Be nice if i found some worthwhile stuff there this wk. Very stupid not to have TVC on sale with everything else. Killin us with those prices. These aren't clamshelled vintage Geoffrey!!!!!!!!
 
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TRU.com delivered two Nikto's to me today and they both were in rough shape...I wanted one to keep carded and one to open, but I will have to return one and hope for in-store success after the return.
 
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Saw the Vintage AT-AT for the first time today. Still can't stomach $110 for it. Maybe as they stock up for Christmas they'll have a sale.
I did notice that the Slave I Fett set was back down to $99
 
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AaylaSecurasMan said:
Saw at least 7 of these at my local TRU today for $99.99, I've heard that some TRU's have them for $109.99?
**Starting tomorrow (from 10/3-10/10)
RISE OF BOBA FETT ULTIMATE BATTLE PACK: $89.99

The NIKTO figure will also be FREE for any SW purchase of $30 or more!

There will also be a coupon on the front page of the ad for a $10 gift card with any $75+ purchase
OR
Use the $5 off $25 coupon (expires 10/3!):
http://trus.imageg.net/graphics/media/trus/94038809201003_Cpn.pdf

I doubt you can combine them both as it clearly says on both coupons "one coupon per customer", but feel free to give it a try!
 
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Does anyone have a JPG of that $5 off $25 TRU coupon? That link is bad - it says the PDF file is corrupt.
 
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Stopped by the South San Jose, CA store and found CW Can-Cel and STAP exclusives there marked down to $14.98. They have additional 20% off clearance til 10/14.
 
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Mandalorian Warriors & ARC Troopers Battle Packs are In Stock at TRU.com.
 
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Looks like I won't be getting a Nikto Guard despite well over the required amount:

TRU Customer Service said:
Thank you for contacting RUs.com regarding our promotional offer, "Free Star Wars The Clone Wars - Nikto Guard on Orders Over $30". Due to the overwhelming popularity of this promotion, our inventory of the Star Wars Nikto Guard has been depleted. Though we tried to gauge our guests' interest to the best of our ability, the promotion was advertised as "while supplies last." I apologize for any disappointment this may cause you. We strive to offer a level of service which invites you to return, and it is never our intention for our promotions to cause any of our guests dissatisfaction. Guests such as yourself are truly important to us and deserve the best of what we have to offer. To appease your disappointment, and to let you know we truly value your business, I have taken the liberty of attaching a credit request...
 
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he_guy said:
Looks like I won't be getting a Nikto Guard despite well over the required amount:
Sorry that TRU.com ran out. But, my local TRUs still has several on the pegs. Let me know if you'd like one at retail price and we can work out the details.
 
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Picked up the 2nd wave of vehicles from Toys R Us today, which are: Swamp Speeder, AAT, AT-AP, and Hyena Bomber. They had about 2 cases on the shelves at $27.99 each

 
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