Stormtrooper 4 Pack

Joined
Apr 24, 2019
Messages
1,362
Reaction score
2,121
Location
Los Angeles
The one I ordered from ShopDisney arrived today. Unlike others, I didn't have an issue with the tracking info sent -- it took a day or two to appear in the UPS system, but once it did, it gave me today as the delivery date. And then today it did indeed arrive.

Fun set! I have two more on order from Pulse, so it'll be fun to fill out my ranks even more sometime in Q3 2022.
 

bac

Joined
Mar 15, 2002
Messages
5,039
Reaction score
4,194
Still nothing here and still nothing on tracking. Must be patient.
 
Joined
May 19, 2019
Messages
17
Reaction score
2
I ordered 2 sets from Disney and also had an issue with the UPS tracking number. I spoke to a Disney rep today and she said a new corrected tracking number would be emailed to me tomorrow? We'll see... Here's hoping they weren't lost. I'd rather have the troopers than a refund.
 
Joined
Jul 7, 2005
Messages
64
Reaction score
2
Ordered 2 sets from Disney and got the shipping notice last week with a ups tracking # that didn’t exist. Hoping for the best I waited the 7 days and started a chat with a shop Disney csr that quickly told me it was lost, they are sold out and all they could do is refund me. Yay Star Wars collecting!
 
Joined
Aug 26, 2010
Messages
10,208
Reaction score
6,456
Location
NJ
Ordered 2 sets from Disney and got the shipping notice last week with a ups tracking # that didn’t exist. Hoping for the best I waited the 7 days and started a chat with a shop Disney csr that quickly told me it was lost, they are sold out and all they could do is refund me. Yay Star Wars collecting!
That's the same story I got.
 

bac

Joined
Mar 15, 2002
Messages
5,039
Reaction score
4,194
Those of you who got refunded could technically still have your set(s) show up in the mail.
 
Joined
Aug 26, 2010
Messages
10,208
Reaction score
6,456
Location
NJ
Those of you who got refunded could technically still have your set(s) show up in the mail.
That is kinda what I am thinking. I have a feeling that if anyone reaches out to them at this point with the same tracking problem might get a refund regardless.

Like I said before I'm unbothered either way. Worst case I got a refund and no set - not that big of a deal as I wasn't totally in love with it and really only bought it because of free shipping. Best case I get the set for free.
 
Joined
Feb 20, 2002
Messages
16,384
Reaction score
633
Location
Chicago
No way that this many of them got lost. Outside of a couple people in this thread receiving them, I don't know anyone who's tracking number is working.
 
Joined
Dec 15, 2017
Messages
7,007
Reaction score
8,054
This is totally bizarre. I’m not sure I’ve ever seen this particular shipping eff up. Bogus tracking numbers across the board? Did they ship or not? Why would they have a tracking number otherwise? The struggle continues…
 
Joined
May 6, 2020
Messages
668
Reaction score
855
Location
USA
I've been waiting for this to come back in stock on Shop Disney, as well as the rebel fleet to actually be posted. I got some shop disney gift cards form insiders rewards that arrived a day too late to order the initial run of troopers...ugh.
 
Joined
Jul 3, 2020
Messages
16
Reaction score
10
Location
CA
I never tracked mine, but I got the email and the set came safe and sound not long after. Was waiting for the Rebels to go up but got impatient and ordered through Pulse instead.
 
Joined
May 18, 2019
Messages
417
Reaction score
103
that's why you don't order from Disney. there an entertainment company, not a retail toy company... ever since they took control of the star wars rights, they have f'd it up everywhere...
 
Last edited:
Joined
May 11, 2007
Messages
433
Reaction score
170
my tracking still isn't showing up for this and i'm a little concerned because i ordered the holiday droid several days later and the tracking on that one is showing up.
 
Joined
Mar 28, 2006
Messages
4,446
Reaction score
2,270
Location
SC
Well, I made the mistake of chatting with shopdisney and now apparently my order is being refunded even though I specifically told them I did not want a refund but if they had these available I wanted to make sure they got sent out.
When asking I was told
"You're in luck, we do!"

I have issued those replacments for oyu.

Me
Awesome!

Once they have shipped out, you will receive an email confirmation with the tracking number.
 
Joined
May 19, 2019
Messages
17
Reaction score
2
I just tried to have shopDisney issue replacements and was told they are no longer available. They told me to take the tracking number to my local post office and inquire about the order. They tried hard to just issue a refund. How could so many orders go wrong? Where did these packages end up??
 

bac

Joined
Mar 15, 2002
Messages
5,039
Reaction score
4,194
This is one the biggest shipping clusterFs I've ever seen in toy collecting.

Issue a USPS tracking number that points to UPS.

Even as a USPS tracking number it's not updating.

Some folks having them show up, many others still SOL.
 
Joined
Jan 22, 2017
Messages
5,901
Reaction score
5,464
Well, I made the mistake of chatting with shopdisney and now apparently my order is being refunded even though I specifically told them I did not want a refund but if they had these available I wanted to make sure they got sent out.
When asking I was told
"You're in luck, we do!"

I have issued those replacments for oyu.

Me
Awesome!

Once they have shipped out, you will receive an email confirmation with the tracking number.
I called too and a replacement order was shipped out.
 
Joined
Jan 17, 2009
Messages
6,690
Reaction score
89
My tracking number wasn't working for more than a week, but it works now. Seems that they just didn't get around to actually shipping it until yesterday.
 
Joined
Aug 26, 2010
Messages
10,208
Reaction score
6,456
Location
NJ
My tracking number wasn't working for more than a week, but it works now. Seems that they just didn't get around to actually shipping it until yesterday.

Yep same here and I got a refund from earlier in the week when they said it was lost lol
 
Joined
Jul 7, 2005
Messages
64
Reaction score
2
My tracking number wasn't working for more than a week, but it works now. Seems that they just didn't get around to actually shipping it until yesterday.
Likewise. Curious to see what happens.
 
Joined
Mar 28, 2006
Messages
4,446
Reaction score
2,270
Location
SC
I actually see both now also. I have an e-mail that says I'm being refunded and got an e-mail today that says it's shipped and has an new tracking number... who knows what's going on...
 
Joined
May 6, 2020
Messages
668
Reaction score
855
Location
USA
My tracking number wasn't working for more than a week, but it works now. Seems that they just didn't get around to actually shipping it until yesterday.
This stuff has been going on with USPS for a couple of weeks now - I see it with ebay purchases. I'll see the label being printed, and the seller says they dropped it off, but it's somehow not getting scanned into the system until its at a larger hub a couple of days later. Logistics are just a mess right now across the board.
 
Joined
Jul 26, 2014
Messages
641
Reaction score
724
Location
Michigan, USA
The tracking number provided by shopDisney, which I think we've seen is not a UPS package number...now shows up as a UPS package for me, with a Wednesday, Nov. 10 delivery date. However, that same tracking number is not showing up in the USPS tracking system.

Wheeeeeeeeeeeeeeeeee!!!!!!!!
 
Joined
Aug 26, 2010
Messages
10,208
Reaction score
6,456
Location
NJ
Well I got a refund and it "officially" shipped last night with a 11/15 delivery date...but tracking has it a few towns over lol
 
Joined
Jan 17, 2009
Messages
6,690
Reaction score
89
The tracking number provided by shopDisney, which I think we've seen is not a UPS package number...now shows up as a UPS package for me, with a Wednesday, Nov. 10 delivery date. However, that same tracking number is not showing up in the USPS tracking system.

Wheeeeeeeeeeeeeeeeee!!!!!!!!

The tracking numbers are UPS Mail Innovations tracking numbers. It's the slowest, cheapest UPS shipping option available to retailers, because it gets handed off to the USPS as some point in its journey to your doorstep.
 
Joined
Jan 22, 2017
Messages
5,901
Reaction score
5,464
Unless I am missing something, I am not what the appeal of this release is.
Trying to army build is nuts. If you buy only one of each these benefit you too as the population of available figures should increase. Now if they would release them simultaneously or first it would be perfect. I often feel guilty snapping up as many stormies as i can.
 
Joined
May 19, 2019
Messages
17
Reaction score
2
I went ahead and got a refund on Thursday, Friday the tracking was updated and it says my order will be delivered Wednesday!
May have to break down and get the Rebel Trooper pack and Tantive IV set and build a diorama.
 
Joined
Mar 13, 2004
Messages
9,680
Reaction score
2,320
That sounds like an issue w/ ups p/u service. Like if they did p/u a bulk lot of outgoing pkgs and parked the truck somewhere at ups location and left it there for days or weeks b4 unloading and processing for transit. My experience w/ ups mail innovations as a recipient is a) the boxes are thinner and usually arrive dinged up regardless of shipper/seller..bizarre coincidence, but true. B) if it arrives to station that transfers it to usps earlier than expected, 95% they hold on to it until expected eta then give it to USPS causing a day delay. Now having said that, my R5-D33R is out for delivery via USPS 3 days early and it was a ups mail innovations pkge. So this is a rare exception. Just waiting to see the quality of the package/box. By it arriving a few days early, I have to say I'm a bit impressed as compared to FedEx who posts on tracking an eta thst seems unrealistically early like starting from CA and eta delivery to home on east coast the next day for either ground service or smnart-post. Obviously the eta is missed thus resulting in a several day delay. I rather an initial eta be too many days away and arriving early than a short eta and end up delayed even if the overall days in transit in both scenarios are the same. Ypudd think they company would feel the same so it doesn't look like they are alway delayed but rather always earlier.
 
Joined
Jan 22, 2017
Messages
5,901
Reaction score
5,464
I opted for a replacement. What are the chances I get all 4 sets? Time will tell…
 
Joined
Oct 26, 2012
Messages
40
Reaction score
1
Location
Los Angeles
I missed the email notifications that the four I’d ordered had supposedly shipped two weeks ago, so I was spared the headache of all this ongoing frustration. I initially found out the order had been fulfilled via my CC statement, but the tracking numbers SD provided now say both orders will arrive on the 10th. I guess Pulse will be sending there’s out in 2022 per their usual MO.
 
Joined
Jun 13, 2013
Messages
2,751
Reaction score
1,657
Location
Cobra Island
Waiting on the holiday droids, tracking says that it is delivered so I am hoping a neighbor sends it back to the post office & I get it in a few days.
 
Joined
Aug 10, 2013
Messages
63
Reaction score
22
I emailed The support team a few days ago with no response, but just checked and the tracking number is finally legit after a week! xD
 

bac

Joined
Mar 15, 2002
Messages
5,039
Reaction score
4,194
So Shop Disney finally responded to my where's the package email. In between when I wrote that and got the response is when the tracking had kicked in.

In the same response they issued a refund because none are available, and then said the package should be arriving next week. I'm not complaining.
 
Joined
Apr 24, 2019
Messages
1,362
Reaction score
2,121
Location
Los Angeles
We direct enough money into Disney's coffers -- I'm glad they are recognizing that some of us deserve a few free Stormtroopers as a thank you for our continued patronage.
 
Joined
Jul 11, 2006
Messages
1,011
Reaction score
534
Is this 4-pack still available to order on Disney or Pulse in the USA? Has not been available in the UK since about one hour from launch.
 
Top