Mine is the exact same way. Really sucks as I wanted this to go with the Anovos full size helmet.Well , damn it man ! Quality Assurance has left the building ! At least with the fit testing of the magnetic arm on this piece. Simply does not fit into both sockets at the same time. With or without the staff. Staff can't sit under her hand like its supposed to , period. But even when I remove the staff completely , the arm can't slide into both sockets. Maybe with some minor surgery of the shoulder key socket . I'd have to dremel grind both the key and key hole for the shoulder. And then might still have to heat the right arm up with hot water or a hair dryer to see if it'd flex at all without breaking. Before anyone says it , I know we shouldn't have to do all this when we buy something. But , if I can fix it , it's better than having to send it back or smash it for a replacement imo. Will probably contact them to see if I can try to fix it , and if they'll replace it if it breaks ? Anyway , here's some pics of #19/1000. Could almost live with it if I only displayed it at one angle to hide the problem. But , I like to rotate my pieces from time to time.
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Mine is an AP/1000. I haven't heard back from Genlte Giant yet.