So I've been waiting to hear about my big Boba. I called Gentle Giant today to ask them. The guy told me that they tried to charge my card about two weeks ago, but it was expired. This makes me nuts. I did get a new card, and I was sure to update my credit card information on their site to avoid this sort of thing. The kicker is they never contacted me. If I hadn't called I wonder if I ever would have heard from them. I love their products, but their customer service needs some attention. Has anyone else had this sort of experience with GG?