Here is why my wife is awesome.
I ordered a wave of Batman figures (not mint) from Entertainment Earth. The website said I'd get 3 Batmans, 2 Banes, and 1 Alfred. However, I only received one Alfred. When I emailed customer service, they said the website was in error and that the listing was for a figure, not a wave.
After a couple of emails back and forth, in which they said I could send it back for a refund or that they would refund my shipping, I had my wife call. By the end of that conversation, she was on the web filling out consumer complaint forms for California and Illinois. I was convinced I'd be going to the bank on Saturday to have the bank fight the charge; Colleen actually bought paper this afternoon so that I could print out all of the evidence I'd need.
However, her phone call worked. I just got the email saying they were shipping out the other 5 figures.
I love my wife.