jango22 said:Hi Amy,
I placed an order for a sig edition darth maul fx lightsaber - and was told by your cust serv that it would be shipping in aug - but its now sept.
Please can you advise me on this ASAP.
Thanks in advance.
Sentinel said:Since we've got clone helmets, are there any plans to make a full size clone rifle?
Jedi_Mike said:Hey Amy, I've noticed that your billing system online keeps changing the card from anything other than "Visa" to "Visa" repeatedly. I've already changed it once after ordering because I knew about this kink but I just checked today because I was changing address and it did it to all my orders again. Is there anyway to get this bug worked out so when my order ships it doesn't foul anything up with invalid credit card?
P.S. Thanks for the help with the Dooku stands, I love having all my minis displayed finally!![]()
jedi_dm said:Hey Amy,
Now that the clone helms are coming in, I'm iching to hear any news on the Vader Helm!!!![]()
MikeyX said:Hi Amy,
Just to check now to avoid the situation that happened with the Luke ANH SE:
Does the Vader ROTJ SE come with the edition size on the plaque, and a pic of David Prowse signing as part of the CoA?
I'm assuming yes on both counts - and others probably are too - but it's probably best to check.
Thanks!
qwa_raig said:Amy,
I ordered the Vader SE and wanted to know about the DHL shipping options.
Ground was free, and 2 day was free, and overnight was like $34.00. I chose the first option because I didn't want to have the shipping cost skyrocket on me and shipment day. If 5-6 day delivery is the same cost as 2 day, why not just offer 2 day and overnight ?
Thanks you made my year, well almost, when I get mine, then and only then a jedi will you be - ah sorry off track there will you have made my year!!!MRCUSTOMERCARE said:Hi Jedi_dm,
The first 50 Vader Helmet replacements will start shipping out by the end of next week. We have another batch on the water that should be here within 6 weeks which should cover the rest of the replacements and fulfill a few new orders. We will be getting them in waves after that and will ship them as soon as we get them in.
jedi_dm said:Hey Amy,
Now that the clone helms are coming in, I'm iching to hear any news on the Vader Helm!!!![]()
DJK1 said:Hi Amy, I see from the post about that Vader helmet return problems that everyone seems to be able to see info regarding their returned helmets in the account info on MR's site. But when I look at my account there is no information past the last thing I bought from MR over a year ago. Should I be able to see that I returned a helmet or dose it only show up there after you ship out the replacement?
Thanks
tani said:Dear MR customer service,
I live in Japan.
I have a question about the shipping cost.
I have already ordered a Darth Vader Helmet EP III Dual Signature Edition and a Millennium Falcon Studio Scale Signature Edition.
The shipping cost of my order was FedEx.
But, MR was changed to DHL.
The shipping cost of DHL is cheaper than FedEx.
Darth Vader Helmet EP III Dual Signature Edition.
(My Order No: 1397119051)
The shipping cost of FedEx $177.00
The shipping cost of DHL $87.92
The difference in amount of money?$89.08
Millennium Falcon Studio Scale Signature Edition.
(My Order No: 1755646700)
The shipping cost of FedEx $537.70
The shipping cost of DHL $368.80
The difference in amount of money $168.90
The difference in shipping cost of the total $257.98!!
MR should charge for the shipping cost of not FedEx but DHL.
Does the customer who ordered product first lose money?
Revise the shipping cost of my order as the price of DHL, please.
I am waiting for the reply.
Sincerely,
tani.
tani said:Hello Amy,
A reply doesn't come for me though I sent E-mail to the MR customer service.
I ordered two Darth Vader Lightsaber Signature Edition EPVI.
Order Number: 1781276197
Order Number: 1782478602
But, E-mail of the order confirmation wasn't received.
Were my two orders accepted accurately?
I am very afraid because 500 are limited editions.
Please give me an answer.
tani
Rockola said:Hi Amy. Any word on when the signed Ray Park Darth Maul Dual FX Saber's will be shipping please? Thanks
MRCUSTOMERCARE said:Hi Jango,
These are scheduled to start shipping at the end of September.
jango22 said:Hi Amy,
I placed an order for a sig edition darth maul fx lightsaber - and was told by your cust serv that it would be shipping in aug - but its now sept.
Please can you advise me on this ASAP.
Thanks in advance.
So, you like my Amy-tation, huh?Jedi_Mansur said:That was a pretty good "Amy imitation" there, MAF!![]()
MAF said:So, you like my Amy-tation, huh?Jedi_Mansur said:That was a pretty good "Amy imitation" there, MAF!![]()
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