After several weeks and email conversations back and forth with Anovos my replacement helmet has finally arrived.
The visor is free from scratches and the helmet is much more movie-like colorwise than the faulty one.
Only downside: I had to pay ANOTHER $187 in import-taxes (as I also did with the first faulty helmet)
Total cost: $699+$187+$187=$1073
I do have to credit Anovos for being nothing but helpful in this case.
Reason that they didn't answer in the beginning was because the salesperson was at home sick-leave.
It seems though that they've somewhat revised the helmet.
The earpieces sits more straight and tight compared to the first helmet.
Also the black stripe on the earpieces looks painted this time, compared to the old one which just had a black taped stripe.
I'm happy your happy but if they were not going to pay for the export fees because of their problem the least they could have done was given you a merchandise credit. GC