So...here is the thing. These guys--when they do produce something decent, have a monopoly on the licensing, are/were once fans themselves, probably are decent guys at heart...but clearly absolutely are among the worst when it comes to costumer service, and/or have people on staff that are willfully ignoring costumers and clearly are not acting on refunds promptly, evasive, no transparent policy etc. etc. For the sheer audacity to treat their own customers this way, they deserve to have their lisences pulled. They probably are reading these forums to get a heads up. But the one thing they could not stop is mass complaints to the license holders (CBS, Disney etc). The only (or one way) way, short of knowing who to contact, is to associate those bigger brands with a company that has shady business practices. How to do that? Document those practices (essentially this thread) and basically say Disney and CBS, who vetted Anovos, do not care about the fans experience. That can be done via an article, stand alone wesbite associating the brands names, stand alone twitter account...something that catches the eye of the parent corporation. Someone on this thread might have the time to do that, and if so, I am sure everyone here would support it. We are just trying to get Anovos to behave like they care, not like they are a pyramid scheme.