GG Q&A Thread with Dreamwalker

[Rogue01]

Hey guys,

So, I've been doing threads like this on Statue Marvels, Statue Forum and a few other places with some pretty good success. So, in the spirit of the holidays and in community-building, I'm opening a Q&A Thread on here. Post your questions (I know some of you have a LOT, so please do me a favor and limit your posts to 1-2 questions and one post a day each so I can answer everyone's questions in a timely fashion). I'll check the thread once a day and reply to the questions posted to the best of my ability. So... what do y'all want to know?

EDIT: Mods, requesting sticky status plz. KKTHXla~!

[deathstar1000]

What is GG's reaction to losing hardcore GG customers lately? Do they even care?

[BenObi_70]

Is the Walrus Man statue on the radar?

[vader2001]

On you website you might have an item listed as pre-sale, but in reality it has been released. Do you plan on changing these? I wanted to use my $30 off on a maquette but it was never listed as in stock.

Also, when do you plan on releasing PGM information for 2012?

[Jedi534]

Does GG have ANY plans to produce Classic Battlestar Galactica Mini-Busts? You know a Classic Cylon with a light-up roving eye would be SICK!!!!!

[obibobkenobi]

Does GG have a list of release dates from all previous busts/maquettes? I would like to add to my info. the release date of each bust/maquette. thanks!

[Rogue01]

What is GG's reaction to losing hardcore GG customers lately? Do they even care?

Well, nothing like starting things off on the right foot, is there?

Do we care about our collectors? Yes. Can we ultimately control what our collectors decide to do with their money? No. All we can do is what we're doing right now, and that's maintaining our commitment to doing the best job we can at making cool things. Furthermore, if people have a problem with a cool thing they've bought from us, we're committed to fixing that problem as best as we can. What you guys choose to do with your disposable income is ultimately up to you.

Is the Walrus Man statue on the radar?

Define "on the radar." If you mean "is he currently in the works," then yes.

On you website you might have an item listed as pre-sale, but in reality it has been released. Do you plan on changing these? I wanted to use my $30 off on a maquette but it was never listed as in stock.

Also, when do you plan on releasing PGM information for 2012?

What items are currently listed incorrectly? It's possible Jewell may have missed updating a few items after pre-orders were processed. If you let me know which ones I'll get them fixed.

2012 PGM info should be released early 2012. We're still finalizing a detail or two about next year's memberships.

Does GG have ANY plans to produce Classic Battlestar Galactica Mini-Busts? You know a Classic Cylon with a light-up roving eye would be SICK!!!!!

Not at this time (although you're right, a classic toaster w/ roving eye would be sick indeed).

Does GG have a list of release dates from all previous busts/maquettes? I would like to add to my info. the release date of each bust/maquette. thanks!

Nope, not readily at hand. We'd have to go back and build one. Unfortunately, that's not something we've got the manpower to do right now.

[lordquigon]

I got two questions for ya Greg.



2) What's up with the Bantha/Tusken statue?

1) More importantly, can we expect a Episode I-III Ki-Adi-Mundi mini-bust? SOON, I hope!:encouragement:

[Turbowars]

Hey Greg, there has been some talk about Star Wars taking the back seat to your comic book stuff. Is that true?

Why do your Sucker Punch statues look so much better than anything else you guys are doing right now? I so wish I could buy SW product that looks as good as my Baby Doll and Amber statues.

I have decided to stop collecting your Vintage 12" figures for 2 reasons. The quality of the figures do not equal the cost. If these figures were solid and the right color I could understand. But $80 for a hollow figure doesn't makes sense to me. Second reason is, your shipping departments inability to get a nice product shipped to me. I know you guys are more than happy to replace them, but it shouldn't work that way. I might get Blue Snags and HammerHead, but I'm done. Any chances of you guys fixing these concerns?

[SWDave]

I haven't bought a GG item since the release of the Blue Coat Han Solo Hoth Minibust. My question for you is why should I jump back into the GG game? "Wow" me.